Remote Operations management Jobs · Strategic Initiatives

As our business expands across multiple markets, this role becomes the central operator and architect of the systems, workflows, and infrastructure that enable us to deliver high-quality, reliable, repeatable clinical care to families at scale. You will drive the implementation and continuous improvement of our care model; design and refine operational workflows and measurement systems. You will work hand-in-hand with Clinical Quality & Innovation, Product and Technology, and Nest Markets to identify operational pain points, co-design requirements, test and launch new workflows and tooling, and ensure adoption through training and change management.

The Program Director is responsible for managing key internal and external initiatives with the aim of adding significant value to the customers as well as helping the broader organization innovate. Deliverables will include the implementation of new projects, as well as managing and navigating the customers’ during these projects. Manage cross-functional projects and teams, senior-level business executives and customers to provide a unique customer experience during the projects.

This role will help scale and strengthen the internal operating system that powers Virta’s technology operations (Tech Ops) organization as a connector, problem-solver, and operator. The Business Operations Lead ensures Tech Ops runs efficiently and in lockstep with the broader company. This is ideal for a highly motivated individual contributor who thrives at the intersection of strategy, systems, and execution.

Lead all operations activities associated with assigned practice performance including P&L management, continuous productivity and process improvement, and overall team engagement. Improve the lives of veterinarians, ensuring that everything impacting the assigned practices, helps to achieve this goal. The ideal candidate will be located within driving distance of Austin/San Antonio/Houston.